Thank you for choosing
Simple Life London
Everything you need to know about life with us can be found in your Welcome Brochure which you will have received when you moved in.
It includes things like what you can expect from us, a selection of typical appliance manuals, info on who to contact if there’s a problem, and more!
Meet your Simple Life London team
The Simple Life London team are passionate about providing quality service, and giving you the attention you deserve not just when you apply, but all throughout your tenancy.
Looking for some simple instructions?
Check out our How To videos for tips to fixing the most common problems yourself, saving you time!
The easy way to report maintenance requests and find quick fixes! FixFlo is available 24/7 online and as a mobile app.
Any issues around the home, simply log in, go through the diagnostic steps and either fix the problem yourself, or log with your Relationship Manager. You can monitor the status of your request, communicate with your Relationship Manager, and rate our contractors once the work is done.FixFlo Request
my SIMPLE LIFE
As a resident, you get exclusive access to the My Simple Life mobile app. The app will be live for our residents in London this Summer 2021, so keep an eye out for an email with your login details.
In the portal you’ll be able to:
- Find manuals specific to your property
- Get access to exclusive discounts and offers
- Engage with our resident’s forum
- Keep up to date with our latest news
Refer a friend
Love your home? Want to surround yourself with friends? Then don’t forget about our refer a friend scheme.
Whether they’re a friend, family member, colleague or acquaintance, if you’ve recommended they come to Simple Life London or another Simple Life home across the UK, and they mention your name on their application, you’ll get a £100 Love2Shop voucher when they move in.
Fill out the form if you’ve made a recommendation and we’ll check they’ve mentioned you!
Want to get a furry friend?
At Simple Life London we know how important your pets are, so we welcome them at no additional cost. If you’re thinking of welcoming a furry friend to your family, then you will need to fill out a pet application form. You must obtain permission and apply for them beforehand. You can view our Pet Policy here.
Fancy a change?
We want you to feel at home with Simple Life London and many of our residents stay with us for many years, so we have created a form which makes it easy for you to request to make alternations around your home. From adding some colour to your walls to putting up a TV bracket, simply fill out the alteration request form and send it to your Relationship Manager. It is important that you gain written permission before carrying out any alterations, without permission you will be in breach of your tenancy agreement.
Your Relationship Manager will review the details of your request and confirm if this has been accepted and whether we require you to change alterations back to their original state if you ever decide to move out.